{"id":14232,"date":"2021-06-29T17:25:34","date_gmt":"2021-06-29T15:25:34","guid":{"rendered":"https:\/\/wabco-solutioncentre.com\/?p=14232"},"modified":"2021-07-03T20:25:18","modified_gmt":"2021-07-03T18:25:18","slug":"nuevo-folleto-de-gestion-de-reclamaciones-y-calidad-del-cliente","status":"publish","type":"post","link":"https:\/\/wabco-solutioncentre.com\/es\/nuevo-folleto-de-gestion-de-reclamaciones-y-calidad-del-cliente\/","title":{"rendered":"Nuevo folleto de gesti\u00f3n de reclamaciones y calidad del cliente"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<h2 class=\"vc_wabco_h2\">Descubra una gran cantidad de informaci\u00f3n en un solo lugar.<\/h2>\n            <div class=\"divider-wrap\" data-alignment=\"default\">\n            <div style=\"margin-top: 12.5px; width: 20%px; height: 4px; margin-bottom: 12.5px;\" data-width=\"20%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"accent-color\" class=\"divider-small-border\"><\/div>\n            <\/div>\n            <div class=\"divider-wrap\" data-alignment=\"default\">\n            <div style=\"height: 40px;\" class=\"divider\"><\/div>\n            <\/div>[vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11429 alignright\" src=\"https:\/\/wabco-solutioncentre.com\/wp-content\/uploads\/2021\/05\/AnyConv.com__rtaImage-57.jpg\" alt=\" width=\"190\" height=\"191\" srcset=\"https:\/\/wabco-solutioncentre.com\/wp-content\/uploads\/2021\/05\/AnyConv.com__rtaImage-57.jpg 190w, https:\/\/wabco-solutioncentre.com\/wp-content\/uploads\/2021\/05\/AnyConv.com__rtaImage-57-150x150.jpg 150w, https:\/\/wabco-solutioncentre.com\/wp-content\/uploads\/2021\/05\/AnyConv.com__rtaImage-57-100x100.jpg 100w, https:\/\/wabco-solutioncentre.com\/wp-content\/uploads\/2021\/05\/AnyConv.com__rtaImage-57-140x140.jpg 140w\" sizes=\"(max-width: 190px) 100vw, 190px\" \/>WABCO ha publicado un folleto sobre calidad y gesti\u00f3n de reclamaciones dirigido a los clientes WABCO existentes y la red de WABCO Service Partner (WSP) actualizado. La publicaci\u00f3n, desarrollada espec\u00edficamente para Europa, Oriente Medio y \u00c1frica est\u00e1 actualmente disponible en Ingl\u00e9s, pero se publicar\u00e1 en alem\u00e1n, polaco, franc\u00e9s, italiano, espa\u00f1ol, holand\u00e9s, checo y ruso en un futuro pr\u00f3ximo.<\/p>\n<p>Dise\u00f1ado para reunir informaci\u00f3n clave en un solo documento, el folleto proporciona a los clientes de WABCO y a la red WSP una actualizaci\u00f3n sobre las condiciones generales de garant\u00eda y las pautas del proceso de diagn\u00f3stico. Tambi\u00e9n se incluyen en el documento criterios de inspecci\u00f3n visual (con ejemplos), requisitos sobre el env\u00edo de productos reclamados a WABCO, una tabla actualizada de tiempos de montaje que son la base para la compensaci\u00f3n laboral.<\/p>\n<p>La publicaci\u00f3n tambi\u00e9n presenta Warrant-e, una herramienta de reclamaciones intuitiva y f\u00e1cil de usar, sucesora de e-Quality. Gracias a las nuevas caracter\u00edsticas, como \u00fatiles consejos sobre herramientas, descripci\u00f3n guiada de errores y una versi\u00f3n m\u00f3vil, Warrant-e ofrece tiempos de procesamiento reducidos y mejora la experiencia del cliente.[\/vc_column_text]\n\t\t\t        <div class=\"wabco-button \" id=\"\">\n\t\t\t<a  href=\"\" class=\"wabco-btn-class &#8221;big_wabco_button&#8221; &#8221;secondary_wabco_button&#8221;\">&#8221;Descargar<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":16043,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[314],"tags":[],"class_list":["post-14232","post","type-post","status-publish","format-standard","has-post-thumbnail","category-seguridad-proteccion"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nuevo folleto de gesti\u00f3n de reclamaciones y calidad del cliente - WABCO Solution Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wabco-solutioncentre.com\/es\/nuevo-folleto-de-gestion-de-reclamaciones-y-calidad-del-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nuevo folleto de gesti\u00f3n de reclamaciones y calidad del cliente - WABCO Solution Centre\" \/>\n<meta property=\"og:description\" content=\"[vc_row type=&#8221;in_container&#8221; 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